Free Shipping Policy
At EnjoyBiz, we believe in making shopping from China to Malawi as affordable as possible. That's why we offer free shipping on select products and qualifying orders.
Free Shipping Eligibility
🏷️ Marked Products
Products clearly marked with "Free Shipping" badge qualify for free shipping regardless of order value. Look for the free shipping indicator on product listings.
💰 Order Value Threshold
Orders meeting minimum value requirements automatically qualify for free shipping. The threshold varies by product category and is displayed during checkout.
🎉 Promotional Offers
Special promotional periods may offer free shipping on additional products or reduced minimum order values. Check our website and WhatsApp group for current promotions.
How Free Shipping Works
For Marked Products
If a product is marked with "Free Shipping":
- Shipping costs are completely waived
- Applies to both air and sea freight options (as specified)
- No minimum order value required
- Available for single or multiple quantity purchases
For Order Value Thresholds
When your order reaches the minimum value:
- Free shipping is automatically applied at checkout
- The threshold amount is clearly displayed
- Combines with other qualifying items in the same order
- May vary between air and sea freight options
Shipping Method Coverage
Free shipping may apply to:
- Sea Freight Only: Some products offer free shipping only via sea freight (more economical)
- Air Freight Only: Some products offer free shipping only via air freight
- Both Methods: Premium products may offer free shipping on both air and sea freight
The applicable shipping method(s) for free shipping are clearly indicated on each product page.
Terms & Conditions
Geographic Coverage
Free shipping applies to standard delivery locations within Malawi. Remote areas or special delivery requirements may incur additional charges.
Processing Times
Free shipping orders follow the same processing and transit times as regular orders. Free shipping does not guarantee expedited delivery.
Order Modifications
If you modify or cancel an order that qualified for free shipping, the free shipping benefit may be voided. Contact us for assistance with order changes.
Return Shipping
Free shipping applies to the initial delivery. Return shipping costs, if applicable, are the responsibility of the customer unless the return is due to our error or a defective product.
How to Identify Free Shipping Products
- Product Badge: Look for the "Free Shipping" badge or icon on product listings
- Product Page: Check the shipping section on individual product pages
- Cart Summary: Free shipping will be reflected in your cart total
- Checkout: Shipping costs will show as "Free" or "0.00" for qualifying orders
Combine Free Shipping Items
You can combine multiple free shipping products in a single order. If individual items qualify for free shipping, the entire order may benefit from free shipping, depending on the specific terms of each product.
Partial Free Shipping
In some cases:
- Only certain items in your cart may qualify for free shipping
- Shipping costs will be calculated for non-qualifying items only
- The total shipping cost reflects only applicable charges
Frequently Asked Questions
Q: How do I know if a product has free shipping?
A: Look for the "Free Shipping" badge on product listings or check the shipping section on the product detail page.
Q: Can I get free shipping on air freight?
A: Some products offer free shipping on air freight, while others only on sea freight. Check each product's details for specific shipping options.
Q: Does free shipping apply to bulk orders?
A: Yes, if the product is marked with free shipping, it applies regardless of quantity. Bulk orders may also qualify based on order value thresholds.
Q: Are there any hidden costs with free shipping?
A: No hidden costs. If a product qualifies for free shipping, the shipping cost is completely waived. You only pay for the product itself.
Q: Can I combine free shipping with other promotions?
A: Free shipping can often be combined with other promotions, subject to specific terms. Check promotion details or contact us for confirmation.
Current Free Shipping Offers
To see current products with free shipping:
- Browse our product catalog
- Look for products marked with "Free Shipping"
- Join our WhatsApp group for exclusive free shipping promotions
- Check back regularly as we add new free shipping products
Questions?
If you have questions about free shipping eligibility, terms, or specific products, our support team is ready to help. Contact us via WhatsApp for immediate assistance.