Shipping Information
EnjoyBiz offers flexible shipping options from China to Malawi. Choose the shipping method that best fits your timeline and budget.
Shipping Methods
✈️ Air Freight
Best for: Urgent orders, small to medium shipments, time-sensitive deliveries
- Faster delivery time (typically 1-2 weeks)
- Ideal for lightweight items
- More expensive per unit but faster
- Good for perishable or time-sensitive goods
🚢 Sea Freight
Best for: Bulk orders, large items, cost-effective shipping
- Lower cost per unit (typically 4-8 weeks)
- Perfect for heavy or bulky items
- Economical for large quantities
- Suitable for non-urgent shipments
Shipping Process
Step 1: Order Placement
When you place an order, select your preferred shipping method (air or sea). The price difference is clearly displayed, helping you make an informed choice.
Step 2: Processing
After order confirmation, we process your order and prepare it for shipping. Processing typically takes 1-3 business days.
Step 3: Shipping
Your order is shipped via the selected method. Air freight goes through standard air cargo channels, while sea freight is containerized for ocean transport.
Step 4: Customs & Clearance
We handle customs documentation and clearance procedures. Our team ensures all paperwork is in order for smooth transit.
Step 5: Delivery
Once cleared, your order is delivered to your specified location in Malawi. You'll receive tracking updates along the way.
Shipping Costs
Shipping costs are calculated based on:
- Shipping Method: Air freight is more expensive but faster; sea freight is more economical
- Product Weight & Size: Heavier or larger items may incur additional charges
- Quantity: Bulk orders often qualify for better shipping rates
- Current Exchange Rate: Prices in MWK are calculated using live exchange rates
All shipping costs are displayed upfront before you place your order. There are no hidden fees or surprise charges.
Free Shipping
We offer free shipping on:
- Selected products (marked with free shipping badge)
- Orders meeting minimum value requirements
- Special promotional items
Check our Free Shipping Policy for detailed terms and conditions.
Delivery Times
Air Freight
- Processing: 1-3 business days
- Transit: 7-14 business days
- Customs: 2-5 business days
- Total: Approximately 2-3 weeks
Sea Freight
- Processing: 1-3 business days
- Transit: 4-6 weeks
- Customs: 3-7 business days
- Total: Approximately 6-8 weeks
Note: Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.
Tracking Your Order
After your order ships, you'll receive tracking information via WhatsApp. You can check the status of your shipment at any time by contacting our support team.
Shipping Restrictions
Some items may have shipping restrictions:
- Prohibited items (weapons, dangerous goods, etc.)
- Items requiring special permits or licenses
- Oversized or overweight items (may require special handling)
If you're unsure about shipping eligibility for a specific product, please contact us before ordering.
Customs & Duties
Customs duties and taxes are the responsibility of the recipient. These charges depend on:
- Product type and value
- Malawi customs regulations
- Import duties applicable at the time of entry
We provide all necessary documentation to facilitate customs clearance. For questions about customs fees, please consult with Malawi customs or contact our support team.
Questions About Shipping?
If you have questions about shipping options, costs, delivery times, or any shipping-related concerns, our team is here to help. Contact us via WhatsApp for immediate assistance.