Privacy Policy
Last Updated: November 2025
EnjoyBiz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce platform and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order (name, WhatsApp number, address)
- Contact us via WhatsApp or other communication channels
- Join our WhatsApp group
- Subscribe to updates or newsletters
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Send order confirmations and updates
- Provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with third-party service providers who assist us in:
- Processing payments
- Shipping and logistics
- Customer support services
Legal Requirements
We may disclose information if required by law or in response to valid legal requests, such as court orders or government regulations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Data Portability: Request transfer of your information
To exercise these rights, please contact us via WhatsApp or email.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp, Facebook). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- WhatsApp: +86 150 7105 1219
- Email: Via WhatsApp contact