Contact Us
We'd love to hear from you! Whether you have questions about our products, need help with an order, or want to discuss wholesale opportunities, our team is here to assist you.
Get in Touch
💬 WhatsApp
Contact us directly on WhatsApp for instant support:
Rex: +86 150 7105 1219
Levi: +265 88 519 3131
Lovemore: +265 99 440 2024
👥 WhatsApp Group
Join our community WhatsApp group for updates, discussions, and support:
Common Inquiries
Product Information
For questions about specific products, shipping methods, or pricing, please contact us via WhatsApp. Our team can provide detailed product specifications, stock availability, and customized quotes.
Order Status
If you have placed an order and want to check its status, please provide your order number via WhatsApp, and we'll update you promptly.
Wholesale Inquiries
Businesses interested in wholesale purchases or bulk orders can contact us to discuss volume discounts, custom pricing, and special shipping arrangements.
Shipping Questions
For questions about shipping options, delivery times, customs, or free shipping eligibility, our support team is ready to assist you.
Returns & Refunds
If you need to return a product or request a refund, please contact us with your order details. We'll guide you through the process.
Business Hours
Our customer support is available Monday through Sunday. We aim to respond to all inquiries within 24 hours during business days.
Location
EnjoyBiz operates as an e-commerce platform connecting China and Malawi. While we're primarily an online business, our team is distributed across both countries to ensure seamless service.
Need immediate assistance? Use WhatsApp for the fastest response!